Solutions
Our solutions are supported by proven methodologies, best practise management, and world class networks and technology.
Click on the following to find out more about specific solutions to your needs…
- Are you considering using video conferencing?
- Do you think that video communications might improve customer relations?
- Do you want to increase flexibility for off-site staff while maintaining productivity?
- Are you concerned about the vulnerability of your communications network?
- Do you want to efficiently link people over great distances using audio conferencing?
Successful methodologies
At Telstra iVision we take a structured approach to solving your video and audio conferencing needs. Key to this is that we have developed successful methodologies for taking projects from a conceptual phase through to implementation, customer hand-over and ongoing management and support.
Best practice
By managing the project through all of these phases we can ensure best practice is followed, while utilising our expertise and experience all the way through to deployment. Indeed, we don’t just follow best practise – we help set it.
Network advantage
All of our solutions are underpinned by the reach, reliability and security of the Telstra world-class network, including a dedicated video network, which connects you across Australia and overseas. You will also have a single point of contact for all network carriage and video conferencing solutions as well as end-to-end network visibility.
Complementary technology
We can deliver solutions using best-of-breed technology that is complementary to your existing infrastructure. Our technology partners include Cisco and Polycom.
Multiple industry strengths
We are experienced across all industry sectors and have considerable expertise providing integrated solutions to clients in:
- Financial services – provide secure solutions for the sharing of time sensitive information to a geographically dispersed workforce
- Utilities – provide secure and scalable business communication solutions for internal and external resources alike
- Education – support a complete on-line learning capability and expanded curriculum objective.
- Healthcare – enable specialist medical expertise to be provided to patients in remote areas.
Are you considering using video conferencing?
A reliable video conferencing solution that staff find easy to adopt will save your business money on travel costs and reduce your business's environmental footprint.
Travel is a large expense for many businesses. In a large country like Australia travel has been an essential part of business., Historically, video was not a viable alternative because the picture was poor, the transmission unreliable, the technology was not intuitive and delayed lip sync made communications very annoying.
All this has changed. Today, video is an affordable and effective alternative to physical meetings - the image is high quality with lip sync, controls are intuitive and networks very reliable.
With Green IT a driving factor in the adoption of unified communications, video conferencing is a valuable way for organisations to reduce greenhouse gases by cutting back transportations, especially air travel.
From cost and environmental perspectives video conferencing is the ideal choice for business people in all industries.
Enabling Technology:
Do you think that video communications might improve customer relations?
People place great value in face-to-face communications. Yet costs and logistics often make it difficult to see customers as often as you would like.
That's where video communications excel – they provide a valuable way to increase face-to-face contact and improve customer relations.
This may be as simple as a one on one video link-up or more complex like a real time multi-party customer presentation. Regardless of your desired application, what you need is a personalised business video communications plan and the right collaboration infrastructure.
At Telstra iVision we can develop a video communications solution that makes it simple to communicate with customers and collaborate effectively.
Our goal after all is customer satisfaction – the more seamlessly you can communicate with your customers, the more satisfied they will be, and the more satisfied you'll be.
Enabling Technologies:
Do you want to increase flexibility for off-site staff while maintaining productivity?
The first step is to deliver consistent communication services to all of your employees at their desktop.
Implementing seamless access to corporate communications tools and business applications, irrespective of location, helps raise the productivity of remote and mobile workers.
An increasingly mobile workforce now has expectations of 'on the go' access to information, applications, people and resources. A growing number of businesses are readily harnessing the opportunities that such mobility can deliver.
Wireless communications is one way that gives network users the mobility to move around within a broad coverage area while still being connected to the network and able to access shared information and back office systems.
Enabling Technologies:
- Network services- Wireless
Are you concerned that your communications network might be vulnerable to malicious attacks?
Secure business operations require the right security services and for these to work in coordination with all communications devices.
This is especially so since threats to today's networks continue to grow, with attacks based from outside and inside the corporate network. The effects of these can range from network outage and data loss to dramatic loss of business.
It makes sound business sense to ensure that your network security really is secure.
We can help secure your network infrastructure by working closely with you to identify and rectify potential network security risks. In addition to this, our consultation report can cover areas such as technology trends, key challenges and overall risk management for your ongoing business plans.
Enabling Technologies:
- ASA Firewall
Do you want to efficiently link people over great distances using audio conferencing?
In today’s business environment customers, partners and staff all want to be able to communicate instantly with anyone, where.
Conferencing is a cost efficient means of linking people over great distances, including overseas and interstate. The efficiency of conferencing enables your workforce to dedicate more time to productive, core business operations.
It’s best to think of your Audio Visual solution as an IT solution with specific design, control and implementation features that need to be developed to suit your needs.
Although everyone's needs differ, you should expect a solution that provides good quality audio with intuitive user applications.
You don’t need to focus on the technology - you need only to work out the business requirements for your end users. At Telstra iVision we will work out a technology plan to best suit your needs. Two key parts of what we offer are:
- Audio Visual Integration support assistance seven days a week
- Fast and reliable network performance within Australia and internationally.